​Levels of Care

​General In-patient

If you or your loved one are experiencing symptoms that cannot be managed at home, we can temporarily provide care at one of our hospice houses. Called the General Inpatient level of care, this is a short-term option that allows your hospice care team to help get pain and symptoms under control. Patients may return to their home or care facility after they are feeling better. If returning home is not an option, the hospice team will work to find a comfortable alternative.

General Inpatient care is billed to Medicare, Medicaid and commercial insurance. While a patient remains in this level of care, there are no room and board charges at Hospice of the Western Reserve hospice houses. Some commercial insurers do charge a co-pay for General Inpatient care. 

General in-patient care is available at all our hospice care centers.

General Inpatient Care is appropriate for acute pain and symptom management for:

  • Increased and unrelieved pain
  • Shortness of breath
  • Swelling in hands or feet
  • Fever
  • Diarrhea
  • Nausea and
  • Other symptoms

A Home Away From Home Option in the Final Days

When an illness brings a short life expectancy, there may be a need to move from the home or hospital to one of our hospice care settings. 24/7 caregiving is not always possible or the best option, especially when loved ones are exhausted and overwhelmed and medical needs are complex. Your hospice care team can help you decide if a home away from home transition is best. Our hospice care centers are offer comfort and serenity. The staff and volunteers are sensitive to the needs and emotions of the entire family. They can help relieve the stress being a caregiver so that you can simply be a spouse, daughter, son, friend or grandchild again.

Eligibility criteria apply to this program and room and board charges also apply. A signed patient and family payment agreement is required at the time a bed is offered.

All of our hospice care centers offer the Home Away From Home level of care.


Respite Care

Caring for a loved one with serious illness is often a 24/7 job and can be exhausting for the caregiver. Respite care is available for hospice patients at each of our hospice care centers. Respite care allows you, the caregiver, to be secure in the knowledge that your loved one is getting the best possible round-the-clock care while you are tending to your own needs, taking a short vacation or simply getting a few things done around the house.

Respite care is covered by Medicare and Medicaid for up-to five days and many commercial insurance companies allow for respite care. Based on bed availability, patients and families may extend respite care by making arrangements in advance to pay the standard room and board fee. A signed patient and family payment agreement is required at the time an extended respite bed is offered.

For more information about respite care, click here.

All of our hospice care centers have a limited number of respite beds available.


Routine Home Care (Residential)

A small number of our patients transition to residential care once their pain and symptoms are managed. Sometimes their caregivers are also infirmed and unable to care for their spouse or family member. Or, their medical conditions are too complex to manage at home.

While Medicare/Medicaid benefits cover medical care, they does not cover room and board charges. The daily room and board charges payable to Hospice of the Western Reserve are the responsibility of the patient and family. A signed patient and family payment agreement is required at the time a residential bed is offered.

All of our hospice care centers have a limited number of residential beds available.