​Snapshot of Quality Care

The Centers for Medicare & Medicaid (CMS) now require hospices to provide data on all their patients so that quality can be assessed and, eventually, publicly reported, as has been done in hospitals and nursing facilities for several years. These data, the Hospice Item Set (HIS), a series of measures collected by interview shortly after admission to hospice care, and the Hospice Consumer Assessment for Healthcare Providers and Systems (Hospice CAHPS), also a series of measures collected by a survey sent to the patient’s primary caregiver a few weeks after death, are commensurate with the quality requirements mandated by the Affordable Care Act.   

The implementation of CMS’s hospice quality program has several objectives.  First, it ensures that all hospices will be measured using the same tools and criteria, thereby facilitating fair comparisons among hospices. Secondly, consistent and standardized measurement will reveal, over time, areas in which a hospice is doing well and areas which need improvement. And, finally, once CMS reports these data via a website to the public, patients and their caregivers will be able to objectively evaluate hospices in their communities to help determine which might best meet their needs. Hospice of the Western Reserve is in full compliance with the HIS and Hospice CAHPS requirements and eagerly awaits the public reporting phase. 




If you have any questions about how to interpret this information, please contact us.

Director of Quality