​中文 (Chinese)

Hospice of the Western Reserve 遵守適用的聯邦民權法律規定,不因種族、膚色、民族血統、年齡、殘障或性別而歧視任何人。Hospice of the WesternReserve 不因種族、膚色、民族血統、年齡、殘障或性別而排斥任何人或以不同的方式對待他們。  

Hospice of the Western Reserve:

    1. 向殘障人士免費提供各種援助和服務,以幫助他們與我們進行有效溝通,如:合格的手語翻譯員
    2. 以其他格式提供的書面資訊(大號字體、音訊、無障礙電子格式、其他格式)
    3.  向母語非英語的人員免費提供各種語言服務,如:合格的翻譯員
    4. 以其他語言書寫的資訊

如果您需要此類服務,請聯絡 216.383.6688. 

如果您認為 Hospice of the Western Reserve 未能提供此類服務或者因種族、膚色、民族血統、年齡、殘障或性別而透過其他方式歧視您,您可以向

Mary Kay Tyler  提交投訴,郵寄地址為
17876 St Clair Ave
Cleveland, OH 44110,電話號碼為
216.383.6688
MKTyler@hospicewr.org

您可以親自提交投訴,或者以郵寄、傳真或電郵的方式提交投訴。如果您在提交投訴方面需要幫助,Mary Kay Tyler 可以幫助您。您還可以向 U.S. Department of Health and Human Services(美國衛生及公共服務部)的Office for Civil Rights(民權辦公室)提交民權投訴,透過 Office for Civil Rights Complaint Portal 以電子方式投訴:https://ocrportal.hhs.gov/ocr/portal/lobby.jsf,或者透過郵寄或電話的方式投訴:U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C.20201 1-800-368-1019,800-537-7697 (TDD)(聾人用電信設備)登入 http://www.hhs.gov/ocr/office/file/index.html 可獲得投訴表格。

Translation provided by US Dept of Health and Human Services 26 July 2016

We Can Help

Speak with the referral team by contacting us seven days a week, 24 hours a day. Any first visit and admission can be made the first day.

Northern Ohio's Hospice of Choice

More than 1,000 Hospice of the Western Reserve employees and 3,000 volunteers live and work side-by-side in the same neighborhoods with our patients and families. We are privileged to have cared for more than 100,000 Northern Ohioans since our inception.