Western Reserve Navigator Palliative Care Services

Palliative Care is the medical term for pain and symptom management. Western Reserve Navigator palliative care is a service offered by Hospice of the Western Reserve that may be appropriate for individuals who have been diagnosed with a serious or advanced illness.

Unlike hospice care, patients may choose to receive palliative care while continuing to pursue aggressive treatment and further diagnostic tests. Many of our Navigator patients have more than one serious illness, diabetes as well as heart disease, for example.

We focus on helping patients manage their symptoms, supporting them throughout their illness and assisting the family in finding additional free, community resources that improve their quality of life.

What Help Can I Expect from Western Reserve Navigator?

Minimizing stressful and costly emergency room visits and unnecessary hospitalization are two of Navigator's prime goals. We work collaboratively with your physician to better manage pain and symptoms and to help you avoid the hospital as much as possible.

We offer support to your family and friends, so those who help care for you have someone taking care of them. Emotional support is so important during health challenges and our trained volunteers and staff can help with difficult conversations between you and your loved ones about topics such as living wills and Durable Healthcare Power of Attorney.

Illnesses advance and care needs change throughout a person's life. As we interact with you and your family, our volunteers and clinical staff will monitor your condition during every visit and phone call. We want you to receive the right level of care when you need it.

Our Navigator Team is comprised of Advanced Practice Nurses, social workers and trained volunteers. You will have toll-free access to a caring nurse 24-hours-a-day, 7-days-a-week.  Your team will visit you wherever you live—a private residence, assisted living or nursing home.