Generous donation made by local business owner warms holiday season for couple

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Recently, an urgent need for a couple, both in our care with very limited funds, came in for a hot water tank replacement. 
Hospice of the Western Reserve team members were able to coordinate the collection and delivery of gift cards for groceries but did not have the funds to pay the almost $2,000 for a hot water tank and installation. The team reached out to the community for support, eventually contacting a local plumbers union which referred them to the Cleveland Plumbing Industry Association.

Thank you to local Plumbers local 55 and the Cleveland Plumbing Industry Association. They  sprung  into action and sent the request out to their members. Right away, Ethan Carey from Ferguson and Stephen McConnell, owner of Hot Water Tanks LLC in Berea responded with a generous donation for all materials and labor to install a new hot water tank for the family that morning. When asked what prompted his kind and generous donation, McConnell replied that he was doing OK at this time and just wanted to give back and help someone in need. 

Thanks to the outreach, many other offers for support were also received and appreciated. Many thanks to Ethan Carey, Stephen McConnell and the Cleveland Plumbing Industry Association for their great kindness and support. The family receiving this wonderful support shared that they are overwhelmed with gratitude and send their warmest holiday wishes to all.

This need could not have been met without the collaboration and hard work of our team members including Social Worker, Dawn Kozak and Volunteer Service Managers Cheryl Eynon and Lori Scotese. 

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Speak with the referral team by contacting us seven days a week, 24 hours a day. Any first visit and admission can be made the first day.

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More than 1,000 Hospice of the Western Reserve employees and 3,000 volunteers live and work side-by-side in the same neighborhoods with our patients and families. We are privileged to have cared for more than 100,000 Northern Ohioans since our inception.