About Us

Mission Statement: Hospice of the Western Reserve provides palliative end-of-life care, caregiver support, and bereavement services throughout Northern Ohio.  In celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

Our Vision Statement

Hospice of the Western Reserve will be recognized as the premier provider for palliative end-of-life care, caregiver support and bereavement services.

Licensure and Accreditationabout-us-Joint-Commission.jpg

  • Medicaid/Medicare Certified
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited
  • Licensed Hospice in Ohio


Affiliations and Collaborations

  • National Hospice and Palliative Care Organization (NHPCO)
  • National Partnership for Hospice Innovation
  • Center for Advanced Palliative Care
  • Leading Age Ohio
  • Hospice Alliance of Ohio
  • United Way of Lake County
  • Northern Ohio Hospitals and physician groups
  • Numerous contracted nursing homes, assisted living facilities, and group homes for developmentally disabled
  • Helderberg Hospice in South Africa
  • Better Health Partnership
​Our Agency Values:


Your satisfaction is important to us.
At Hospice of the Western Reserve, each employee and volunteer is dedicated to providing the safest and highest quality to care for your loved one. If you have concerns about patient care or patient safety that cannot be resolved by contacting the agency's chief quality officer at 216.383.3745, you are encouraged to contact the Joint Commission.

The public may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited healthcare organization by either calling 800.994.6610 or by visiting the Joint Commission Consumer Complaints page on their website.