The Quality of Life Campaign: Read more about our new, state-of-the-art Hospice Care and Community Center on our existing lakeside property.
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Our Services

For over 45 years, Hospice of the Western Reserve has provided palliative and end-of-life care, caregiver support and grief services throughout a diverse 16-county area in Northern Ohio.

Call Now 800.707.8922

Hospice Care

Hospice care is a specialized type of care focused on providing comfort, support and dignity to individuals facing the end-of-life journey. The primary purpose is to ensure patients are comfortable and able to live their last days as fully as possible.

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Palliative Care

Palliative care is a comprehensive approach to care that focuses on improving the quality of life for individuals with a chronic or serious illness, but not necessarily for those facing end-of-life. At Hospice of the Western Reserve, we deliver palliative care through Western Reserve Navigator to manage patient symptoms and provide support and education for patients and families.

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Specialized Care

We offer specialty care for patients to help alleviate symptoms, improve quality of life and decrease hospitalizations. Specialized services include those for patients who have been diagnosed with COPD, HIV/AIDS and progressive memory impairment illnesses, in addition to veteran support through our Peaceful and Proud program.

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Grief & Support Services

Western Reserve Grief Services is a community-based grief support program that provides services throughout Northern Ohio, assisting anyone who has experienced a loss due to someone’s passing.

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Putting the Patient First

At Hospice of the Western Reserve, our team of skilled professionals offers support for our patients and their loved ones. We are dedicated to continuous education, innovation and a patient-centered approach.

Reimbursement of Services

Hospice care is a covered benefit for all people with Medicare. Coverage includes the services of the hospice team, medical supplies and prescriptions for pain management and comfort care relating to the patient's terminal illness. Standard Medicare benefits also continue for medical treatments unrelated to the terminal illness.

Here are a few general parameters for Medicare hospice billing:

  • Physicians utilize modifier GV for services related to the hospice diagnosis.
  • Physicians utilize modifier GW for services unrelated to the hospice diagnosis.

  • Physician Billing for Care Plan Oversight (CPO)

  • Physicians are entitled to bill Medicare for CPO requiring more than 30 minutes per month.

  • Physicians bill the Part B carrier using CPT code G0182.

  • To be eligible, physicians must have a face-to-face encounter with the patient within six months before CPO is billed.

  • There is a limit of one bill per patient per month.

  • In most circumstances, CPO billing does not apply to physicians working in Long-Term Care facilities.

This code allows for physician communications with the healthcare professionals involved in the patient care, which includes paperwork or phone calls.

Our referral team is available seven days a week, 24 hours a day. They will help you schedule an in-person visit. Same-day visits are available.

Call 800.707.8921

We Can Help

Speak with the referral team by contacting us 24 hours a day, seven days a week. We will do our best to schedule a visit on the same day it is needed.

Donate to The Hospice of the Western Reserve

At the heart of our mission we aim to enhance the quality of life for those nearing the end of life’s journey and those who grieve. We could not do this important work without the support of generous individuals like you.

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Join The Hospice of the Western Reserve Team

Each of our team members makes a profound impact in our mission of providing exceptional care and support to patients and their loved ones. Turn your calling into your career.

Career Opportunities

Contacts

Main Line
800.707.8922
Referral Fax
216.383.5298
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